DPI Merchandising, Inc. provides promotional offers and discount codes for a limited duration, and these opportunities are intended to be used only within the specific timeframe communicated at the time of issuance. Once a promotion or code has expired, it is no longer considered valid and cannot be applied to purchases. Any attempt to use an expired code will not be accepted or honored under any circumstances. The company retains full discretion to review and resolve any concerns related to discount usage individually. Customers who believe a promotion should have applied to their order are encouraged to contact customer support for further assistance and clarification.

When completing a purchase, only a single discount code may be used per transaction. Multiple codes cannot be combined, and promotional offers are not designed to stack together. Certain exclusions also apply, such as purchases involving gift cards, where discount codes are not permitted. Additionally, discounts may be restricted to specific items, categories, or collections, as outlined in the promotion details. These limitations are determined at the sole discretion of DPI Merchandising, Inc. and may vary depending on the nature of the promotion.

The company does not offer price matching with other retailers. Prices listed on the website are final and reflect the current promotional conditions available at that time. Even if another retailer offers the same or similar product at a lower price, DPI Merchandising, Inc. will not adjust its pricing to match competitors. This policy applies equally to physical and digital products, including games or related merchandise.

Certain product categories are generally excluded from discount eligibility. These commonly include video games, collector’s editions, pre-order items, and products already marked as on sale. However, this list is not exhaustive, and additional exclusions may apply depending on the specific promotion. Customers should always review the terms associated with each discount to understand its applicability.

In cases where a discount or promotion has been mistakenly applied due to technical or human error, DPI Merchandising, Inc. reserves the right to correct the mistake and decline to honor the incorrect pricing. This may involve adjusting the order total, canceling the affected order, or taking other appropriate actions in accordance with the company’s terms and conditions. Customers are encouraged to review the errors policy outlined in the Terms of Use for more detailed information.

Discounts are only valid during their active promotional period and cannot be applied retroactively. If a customer purchases an item and it is later discounted, the difference in price will not be refunded. Similarly, if an item purchased at a discounted rate is further reduced in price at a later date, no additional refund or adjustment will be provided. Pricing changes are part of standard retail practices and reflect evolving promotional strategies.

Customers may choose to cancel an existing order and place a new one to take advantage of a current promotion. However, DPI Merchandising, Inc. cannot guarantee that the same items will remain available or in stock at the time of repurchase. Inventory levels may change rapidly, particularly during promotional periods, and availability is not assured.